Frequently Asked Questions

Have a question? You're probably not alone! Here are some of the most common questions we get. Don't see your answer here? Feel free to reach out — we're happy to help! 🐾

Sizing

How do I know which size to order?
Check out our Size Guide for measuring tips and a full size chart. When in doubt, feel free to contact us and we'll help you find the perfect fit!

What sizes do you offer?
Our scrunchie-style bandanas come in XS, S, M, L, and XL to fit a wide range of breeds and sizes.

Orders & Shipping

How long does it take to receive my order?
As a handmade small business, processing times may vary. You'll receive a shipping confirmation with tracking once your order is on its way!

Do you offer custom orders?
We love custom requests! Contact us to discuss your ideas and we'll do our best to make it happen.

Care & Quality

How do I wash my bandana?
Visit our Care Instructions page for full washing and drying guidance to keep your bandana looking its best.

Why is the iron-on tag coming off?
Some bandanas feature an iron-on LoJo's Sew Sweet tag. Due to the variety of fabrics we use, these tags may not adhere permanently on all materials. This is completely normal and has no impact on the quality or function of your bandana!

General

Can I feature my pup on your website?
We'd absolutely love that! Send us a photo through our contact page or tag us on Facebook. Your fur baby could be featured on our Size Guide page!